When Community Financial Credit Union received its eighth annual award as one of Metro Detroit’s 101 Best and Brightest Companies to Work For™, Cathy Meyers, Community Financial’s vice president for Corporate Resources, was very pleased but not surprised.
Her career at Community Financial exemplifies how the credit union values its team members, recognizes their potential and provides them with opportunities to develop and advance. Cathy was enrolled in a co-op program at Northville High School when she saw a job posting for a teller position at Community Financial. She began working as a teller at the Northville office while she was a high school junior.
After graduation she continued to work at Community Financial and was promoted to assistant manager of the Canton branch during the late 1980s. Subsequently, Cathy was promoted to branch manager, a position she held for ten years.
After she had two children, Cathy wanted to work part-time. “Community Financial was great about that. I began working in human resources (H.R.) in a part-time position and was eventually promoted to manager of H.R. The chief executive officer (CEO) recognized potential in me and promoted me to a vice president position. Today I’m vice president of Corporate Resources and I’m responsible for Human Resources, Quality Assurance, and Education and Development,” said Cathy.
One of the ways Community Financial excels as an employer is by helping team members develop their professional capabilities and take on new responsibilities. “One of the things we do really well is recognizing emerging leaders--letting people grow with the organization and show their potential,” explained Cathy.
Community Financial offers an Emerging Leaders Program that helps high-performing team members gain the experience and skills to take on more complex roles within the organization. In addition, Community Financial offers educational programs to help team members learn more about financial services so they can serve members better. “We’re still a small organization. It’s great—our CEO still does team member orientation, so our team members really get to learn first-hand,” said Cathy.
“We’re very family-oriented. We support each other. There is a true sense of community. We have a lot of long-term team members. We retain people because they feel cared for and listened to,” Cathy points out.
A supportive culture, a sense of community paired with career and educational development opportunities are qualities that together, create an organization where team members enjoy their work helping Community Financial members.